CineSend Venues

CineSend Venues is a web interface that gives you access to manage content and settings to one or multiple CSX receivers. If your theatre does not have a CSX receiver, please contact hello@cinesend.com for more information.

  1. Opening CineSend Venues
  2. Managing Content
  3. Settings
    1. System Settings
    2. Email Notifications
    3. Trusted Device List
  4. Transfer DCP Content with USB
  5. Direct Content Requests

1. Opening CineSend Venues

If you're accessing Venues with a single CSX, you will be taken right to the device’s Local Media Storage. If you’re accessing Venues with multiple CSX receivers, you will see a list of those receivers first, and you then click the one you want to open.


2. Managing Content

If your CSX has any DCP content loaded on it, that content will be listed below. This includes any DCPs that are currently downloading. Each item will include the CPL, file size, format, duration, and type of content. 
A DCP that is marked with a green Valid label means it has been fully downloaded and ingested into the CSX and is ready to be ingested onto your server.
Each item appears in the interface as a row. On the far right of that row is a vertical ellipsis (⋮); click the vertical ellipsis for additional options for that CPL:
  • View CPL Info: for looking up additional information about the CPL, if required
  • Labels: you can apply a color label to a DCP to help keep your content organized
  • Delete: if you wish to delete DCP content off of the CSX

Alternatively, if you want to delete content, you can select the box on the far left of the row, and a button will appear with the option to delete the DCP; this feature is helpful when you want to delete more than one DCP at once.

There are additional forms near the top of the window that will help manage your content. The Search form allows you to search any DCP by its CPL. The Filter form allows you to filter the content by type (feature, trailer, advertisement, short film, etc.) and by label color. The Sort form allows you to sort all of the content by name, size, or duration, and you can separate the content into different groups by type.


3. Settings

If you’re looking at your list of multiple devices you’re connected to, find the venue of your choice and click the ‘Gear’ icon at the end of that row - that will open the settings for that CSX. If you are only connected to one CSX receiver, or you already have the content list for that CSX open, you can click your account name at the top right side of your screen to open a menu, and there will be an option to open your settings for the CSX. 

Once selected, you will be brought to the main settings page for the CSX, which will present to you the following information:
  • Receiver Status
  • Storage Used
  • Active Download Speed
  • System Details
  • Queued Downloads

There is nothing to select on this page, this is just a summary page for your CSX. 
Any upcoming downloads that have not begun downloading will appear in the Queued Downloads window. Once it starts to download, the it disappears from the Queued Downloads window and moves into the Local Storage with a download status.
Your options to change settings for the CSX can be found on the left hand side of your browser, with the following options:
  • System Settings
  • Network Shares
  • Email Notifications
  • Storage Settings
  • Stranded Assets
  • Trusted Device List
Some of these options you will likely never use. So we’ll only address the options you will use:

System Settings:

In System Settings, you have three sections:
  • System Settings: this section shows the name and serial number applied to your CSX. There is also a Reboot button, which allows you to reboot your CSX from your browser. We kindly ask you to not change any settings in this section without consulting your CineSend Account Manager first.
  • Aspera Bandwidth: you have the option to limit the amount of bandwidth used by the CSX while it actively downloads content, so that it doesn’t tie up internet usage and prevent other devices from using it. To do this, check the Limit Aspera transfer bandwidth box, then type in the amount in Mbps in the field adjacent. For example, if you have a 100 Mbps speed, we suggest limiting the bandwidth to 85 Mbps.
  • Download Window: you have the option to limit when downloading occurs at your venue. Use this feature if you wish to limit downloading to overnight. Select the start time and end time you wish, select the time zone, and click save for the changes to take effect.

Email Notifications:

Here you can add up to five email addresses that will receive two notifications - one will inform you when a download has started, and one will inform you when a download is complete. You can add any email address and select with notifications that address will receive, or click the Trash icon to remove an email address.

Trusted Device List:

With this section, you can automatically update the CineSend global Trusted Device List (TDL) when you upgrade or swap servers to ensure KDMs target the right devices on the right screens. It’s also possible to publish an FLM-X feed to keep other KDM issuers like Deluxe and CineVizion up to date.
**Please note this section is currently in development**


4. Transfer DCP Content with USB

With a USB3 hard drive, you can transfer content to and from the CSX. You can use one of the two USB ports located on the front left of the receiver to connect your drive. Once you plug in the drive and it’s done loading, your Venues web interface will split into two screens; the left side will be the CSX, and the right side will be the USB drive. 

The system will read EXT2/3 formatted drives, which is what your physical DCP drives are formatted as to meet DCI standards. It will also read FAT32 formatted drives. If your drive is formatted in a way that can’t be read by the CSX, you can click the format button, and it will format the drive as EXT2 to meet DCI standards.
With the USB drive plugged in and formatted correctly, you can now transfer DCPs. If transferring to USB, select the DCPs you wish to transfer, then click the Copy DCP button that appears above, and select the USB currently connected. The DCP will then transfer to the USB drive. 

The same process can be done from a USB or  CRU drive to the CSX. Once plugged in, select the DCPs you wish to transfer on the connected drive side, click the Copy DCP button that appears above, and select the CSX. The DCPs will then transfer to the CSX local storage.

5. Direct Content Requests

As a cinema operator, you can be given the ability to request DCPs from a content supplier directly, who can then upload their DCP content directly to your CSX. 
To do this, you would need to access the CineSend Festivals portal through your login.
To obtain this access, please reach out to support@cinesend.com or to your CineSend Account Manager.
Once you are given access to CineSend Festivals, follow this link to learn how to use the platform and to receive content directly.
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