Tips & Tricks

While the primary purpose of the CSX is receiving DCP content electronically, you can utilize some of the additional features provided by CineSend to increase efficiency to your operations. Here are some ways you can maximize the CSX and CineSend at your theatre.


Send your own content to a CSX

Your CSX is only available to receive content electronically through CineSend services. If you have content that you would like to send directly your CSX, you can do this with CineSend Files and CineSend Bookings. You can upload your content to Files, convert it to DCP format if necessary, then use Bookings to send the content to any CSX you desire. You can follow the links above for more information on these services, including pricing.


Transfer content to a neighbouring theatre

If a nearby theatre does not have a CSX, or is currently dealing with network issues, and is looking for content you already have on your CSX, you can transfer that content to a USB drive and hand deliver to the nearby theatre for ingest. You can do this with CineSend Venues, which is available free to any location with a CSX. To transfer content to a USB drive, follow these steps.


Using your CSX as additional storage

Your CSX comes with internal storage that can hold hundreds of DCPs for longer periods of time. Even after you ingest content from the CSX, it can remain on the receiver until you feel you no longer need it. Additionally, if you're still receiving DCP content from a physical drive, you can transfer that content from the CRU onto the CSX before ingesting, and that content can remain on your CSX until it is no longer required. Transferring content from a physical drive can be done with CineSend Venues, which is available free to any location with a CSX. To transfer content from a CRU, follow these steps.


Using your CSX as a Festival or Event print traffic solution

If your theatre is hosting a film festival or special event screening, you can provide assistance by offering your CSX as an electronic print traffic solution. You can do this now through the File Requests tab in CineSend Venues. Before you make requests, you will need to purchase transfer entitlements through your CineSend account. Once purchased, you can send upload requests to studios, filmmakers and content providers, who can then upload their content without being charged. To start using  your CSX receiver as a festival print traffic solution, follow these steps.


Using your CSX to receive content from overseas

The CSX helps eliminate the need for shipping and receiving physical drives, not just locally, but internationally. While most of your content will come from domestic partners, some will be available from international studios that use CineSend; content can come from anywhere in the world. If there is content you wish to screen from a studio, filmmaker or content provider overseas, but they're not using CineSend and you don't want to pay for shipping, you can alternatively offer electronic delivery directly to your CSX. 

You can do this now through the File Requests tab in CineSend Venues. Before you make requests, you will need to purchase transfer entitlements through your CineSend account. Once purchased, you can send upload requests to studios, filmmakers and content providers, who can then upload their content without being charged. To start sending requests for your CSX, follow these steps.


The CSX and your Internet Usage

The download speed we recommend to get the best use of the CSX is minimum 50Mbps. It's also highly recommended to get unlimited monthly data from your Internet Service Provider. Without that, your CSX downloads could easily take up your available usage before month's end. 

DCPs can vary in size; they can be as low as 60GB, and as high as 250GB. Some studios will even send you multiple versions of a DCP in a package that could take three times as much space as a single DCP. With that, and without the proper internet plan, you could run out of available usage quickly, which could lead to overspending on your internet. If available, ask for unlimited monthly data from your ISP so you'll never have to worry about running out each month. If unavailable, see what options your ISP can provide, and feel free to reach out to your CineSend account manager for thoughts on the best solution for your venue.